Privacy Policy

At Sabeq, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your personal information when using our educational platform. By using our services, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our services.

We collect the following information: Account Information: • Full name and email address • Password (encrypted) • Phone number (optional) • Profile picture (optional) Usage Information: • Platform activity logs • Course progress • Interaction with educational content • Device and browser information Payment Information: • Billing information • Financial transaction records • Credit card information (encrypted)

We use your data for the following purposes: Service Delivery: • Login and authentication • Tracking course progress • Issuing certificates • Providing technical support Service Improvement: • Analyzing user behavior • Developing new features • Improving user experience • Fixing technical issues Communication: • Sending important notifications • Service updates • Promotional offers (with your consent) • Surveys and feedback

We do not sell your personal data. We may share your information in the following cases: Service Providers: • Secure payment service providers • Email services • Cloud storage services • Analytics tools Legal Compliance: • When requested by competent authorities • To protect our legal rights • To prevent fraud or misuse • To protect user safety Explicit Consent: • When you consent to sharing your data • For specific educational partnerships • For academic research (anonymized)

We apply the highest security standards to protect your data: Encryption: • Data encryption during transmission and storage • SSL/TLS protocols • Password encryption using latest technologies • Financial information encryption Access Control: • Multi-factor authentication • Restricted access to authorized personnel only • Regular review of access permissions • Logging of all access activities Physical Protection: • Secure servers in certified data centers • Encrypted backups in multiple locations • 24/7 monitoring systems • Protection from natural disasters

We retain your data for the following periods: Account Data: • Throughout your active account duration • For one year after account cancellation Course Data: • Progress records: 5 years • Certificates: Lifetime • Educational materials: Throughout subscription period Payment Data: • Transaction records: 7 years (legal requirements) • Billing information: 5 years • Credit card data: Deleted immediately after transaction Usage Data: • Activity logs: 2 years • Analytics data: 3 years (anonymized)

You have the following rights regarding your data: Right of Access: • Request a copy of your personal data • Know how your data is used • View your activity records Right of Rectification: • Update your personal information • Correct inaccurate data • Complete missing data Right of Erasure: • Request deletion of your account and data • Remove unnecessary data • Right to "be forgotten" under certain circumstances Right of Restriction: • Restrict processing of your data • Stop using your data for specific purposes • Request transfer of your data to another platform

We use cookies to improve your experience: Essential Cookies: • Necessary for platform operation • Login and authentication • Saving language and theme preferences Analytics Cookies: • Understanding platform usage • Improving performance and functionality • Anonymous statistics Marketing Cookies: • Personalizing content and ads • Tracking marketing campaign effectiveness • Improving user experience You can manage cookies through browser settings.

We do not collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13 years of age, we will delete this information immediately. We recommend that parents monitor their children's online activities and ensure they do not share personal information. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

We may update this policy from time to time. We will notify you of any significant changes: Notifications: • Send notification via email • Display notice on the platform • Update "last modified" date Consent: • Continued use of the service means you agree to the changes • You can cancel your account if you do not agree to the changes We recommend reviewing this policy regularly to stay informed of any updates.